I am a Service Designer and Design Thinking practitioner working with startups, SMEs, and organizations across Europe to improve customer experience, design scalable services, and integrate AI into their content and innovation processes. My work focuses on clarity, structured problem-solving, and building practical systems that help teams communicate their value, design better products, and make faster, evidence-based decisions. I also deliver workshops on Service Design, CX strategy, Design Thinking and early-stage business model development, supporting founders in turning ideas into actionable structures.

EnvolveXL

• Workshop Facilitator
• Mentor